Start with the actual load
A pallet base inside a case has to support the cargo and integrate with the frame, panels and internal restraints. Treat the case as a complete assembly rather than purchasing the base in isolation.
The requirements to settle first
List every raw timber component and identify who supplies and marks the completed packaging. Processed panels do not exempt solid timber supports automatically. Include access for inspection and lifting after the case is closed.
An illustrative planning example
If a packing contractor adds untreated blocks to a bought-in export base, the original base specification does not settle the finished case’s compliance. Bring the packing contractor into the purchasing discussion early.
Information for the supplier
Material schedule; support frame; internal blocking; packed dimensions; treatment responsibility. Give dimensions in millimetres and distinguish product weight from the gross packed weight. Include the quantity and a drawing or loading plan where available. Identify which requirements are mandatory and where you want the supplier to propose an option.
ISPM 15 and the complete packing assembly
For an export movement using regulated raw-wood packaging, confirm the applicable treatment and marking. Include timber blocks, collars, cases and dunnage added during packing. A pallet specification does not certify the cargo or replace destination, customer or handling requirements. Check the final assembly before dispatch, particularly if anything has changed after the order.
Discuss supply and delivery
Contact the team with the specification, delivery postcode, unloading equipment and the date pallets are needed for packing. New or used condition, exact construction, availability, price and delivery are confirmed against the enquiry. For repeat requirements, describe the expected frequency and how specification changes will be controlled.
Sources & further reading
Forestry Commission: wood packaging material for import and export (opens in a new tab)HSE: pallet safety, PM15 (opens in a new tab)References reviewed 7 October 2026. Confirm the current rules for your shipment with the relevant authority or freight adviser.