The ISPM 15 knowledge centre.
From the first pallet enquiry to the final dispatch check. Find the detail you need, when you need it.
30 guides
What is ISPM 15?
Understand the wood packaging standard, what it covers and what to check before buying export pallets.
Read guideTreatmentISPM 15 heat treatment explained
What HT means, how the treatment requirement differs from drying, and what buyers should ask their supplier.
Read guideMarkingsHow to read an ISPM 15 pallet stamp
Understand country and provider codes, HT markings and the limits of a visual pallet check.
Read guideDocumentsDo ISPM 15 pallets need a certificate?
The difference between the pallet mark, supplier paperwork and documents required for the goods you export.
Read guideTreatmentHeat treated vs kiln dried pallets
Separate plant-health treatment from moisture control when specifying pallets for export.
Read guideReuseUsed, repaired and remanufactured pallets
What to ask before reusing a marked pallet or buying used pallets for an export shipment.
Read guideMaterialsWhich packaging materials are exempt from ISPM 15?
Understand processed-wood and non-wood alternatives, and why mixed-material packaging needs care.
Read guideMaterialsPallet collars, crates and dunnage
Assess every raw-timber packaging component used to support, secure or protect an export consignment.
Read guideBuyingPallet sizes, loads and forklift entry
Why pallet footprint, load distribution and handling matter alongside ISPM 15 treatment.
Read guideBuyingHow to buy the right ISPM 15 pallets
A practical brief for comparing export pallet quotations without leaving critical requirements unstated.
Read guideDispatchThe export pallet dispatch checklist
A practical final review for packaging condition, markings, shipment records and last-minute changes.
Read guideStorageStoring export pallets: moisture, mould and pests
Keep pallet condition under control between delivery, packing and dispatch.
Read guideDestinationsISPM 15 pallets for exports to the EU
Plan wood packaging for shipments from Great Britain to EU destinations, with a focus on pre-dispatch checks.
Read guideDestinationsWood pallets moving to Northern Ireland
Distinguish Great Britain, Northern Ireland and EU movements when planning wood packaging.
Read guideDestinationsISPM 15 pallets for exports to the USA
Prepare pallet markings, condition checks and supplier records for US-bound goods.
Read guideDestinationsISPM 15 pallets for exports to Australia
Understand why compliant timber packaging and Australian import documentation need to be reviewed together.
Read guideISPM 15 guidanceDebarked wood and bark limits
Understand the difference between removing bark, treating timber and inspecting a finished pallet.
Read guideISPM 15 guidanceHT, DH, MB and SF: ISPM 15 treatment codes
Know what treatment abbreviations mean and how to specify the method your shipment requires.
Read guideISPM 15 guidanceHow to check an ISPM 15 pallet supplier
Separate the seller, treatment provider and marking authority when assessing export pallet supply.
Read guideISPM 15 guidanceMissing or unreadable ISPM 15 marks
A practical response when export pallet markings cannot be identified clearly.
Read guideISPM 15 guidanceDoes ISPM 15 treatment expire?
Why age alone does not decide whether a pallet can be used for another export shipment.
Read guideISPM 15 guidanceGoods-in inspection for export pallets
Build a practical acceptance check around the specification, marks and condition of delivered pallets.
Read guideISPM 15 guidanceWhat happens if wood packaging is rejected?
Prepare an exception plan for a shipment questioned over its wood packaging.
Read guideISPM 15 guidanceWho is responsible for export wood packaging?
Coordinate the buyer, supplier, packing team, forwarder and importer before shipment.
Read guideISPM 15 guidanceWhat affects the cost of ISPM 15 pallets?
Compare quotations by construction, quantity, treatment and delivered cost.
Read guideISPM 15 guidanceISPM 15 pallet myths and common mistakes
Clear up the assumptions that cause avoidable purchasing and packing problems.
Read guideISPM 15 guidanceAn export pallet specification template
The information to put on a repeat order, drawing or supplier enquiry.
Read guideDestinationsISPM 15 pallets for exports to Canada
Plan Canadian wood-packaging enquiries using CFIA requirements and the consignee’s handling specification.
Read guideDestinationsWood packaging for exports to New Zealand
Use New Zealand’s wood-packaging import health standard alongside your importer’s packing instructions.
Read guideDestinationsWood packaging for imports into Great Britain
Specify the packaging requirement with your overseas supplier before goods are dispatched.
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