Start with the actual load
An ordinary wooden pallet base and an aviation unit load device are different things. Agree how the packed cargo will be tendered, built up and handled with the freight agent before choosing a base.
The requirements to settle first
Provide complete packed dimensions and weight, including the base and protection. Ask about acceptance and loading constraints for the actual service. Do not treat a road-pallet footprint as automatic airline acceptance.
An illustrative planning example
A low-profile base may reduce overall height but still need enough clearance for the handling equipment. The freight provider and packaging supplier should review that trade-off together.
Information for the supplier
Packed dimensions; gross weight; handling method; flight-service acceptance; destination packaging rules. Give dimensions in millimetres and distinguish product weight from the gross packed weight. Include the quantity and a drawing or loading plan where available. Identify which requirements are mandatory and where you want the supplier to propose an option.
ISPM 15 and the complete packing assembly
For an export movement using regulated raw-wood packaging, confirm the applicable treatment and marking. Include timber blocks, collars, cases and dunnage added during packing. A pallet specification does not certify the cargo or replace destination, customer or handling requirements. Check the final assembly before dispatch, particularly if anything has changed after the order.
Discuss supply and delivery
Contact the team with the specification, delivery postcode, unloading equipment and the date pallets are needed for packing. New or used condition, exact construction, availability, price and delivery are confirmed against the enquiry. For repeat requirements, describe the expected frequency and how specification changes will be controlled.
Sources & further reading
Forestry Commission: wood packaging material for import and export (opens in a new tab)HSE: pallet safety, PM15 (opens in a new tab)References reviewed 7 October 2026. Confirm the current rules for your shipment with the relevant authority or freight adviser.