Start with the actual load
Building products range from bagged material to panels and fragile finished units. Select the construction around the actual product and its protection needs, not the sector label.
The requirements to settle first
Explain whether the cargo tolerates overhang, needs continuous support or can be stacked. Include handling at distributors or sites if those form part of the route. Confirm who can unload the final unit.
An illustrative planning example
A pallet carrying brittle panels may need a different support and restraint arrangement from one carrying sacks. Show the packed product and identify any constraints from the manufacturer’s handling instructions.
Information for the supplier
Product format; fragility; support; site unloading; loaded dimensions. Give dimensions in millimetres and distinguish product weight from the gross packed weight. Include the quantity and a drawing or loading plan where available. Identify which requirements are mandatory and where you want the supplier to propose an option.
ISPM 15 and the complete packing assembly
For an export movement using regulated raw-wood packaging, confirm the applicable treatment and marking. Include timber blocks, collars, cases and dunnage added during packing. A pallet specification does not certify the cargo or replace destination, customer or handling requirements. Check the final assembly before dispatch, particularly if anything has changed after the order.
Discuss supply and delivery
Contact the team with the specification, delivery postcode, unloading equipment and the date pallets are needed for packing. New or used condition, exact construction, availability, price and delivery are confirmed against the enquiry. For repeat requirements, describe the expected frequency and how specification changes will be controlled.
Sources & further reading
Forestry Commission: wood packaging material for import and export (opens in a new tab)HSE: pallet safety, PM15 (opens in a new tab)References reviewed 7 October 2026. Confirm the current rules for your shipment with the relevant authority or freight adviser.