Start with the actual load
Distribution centres need pallet consistency and clear acceptance criteria across multiple suppliers. Provide the actual handling-system requirements, including conveyors, racks and unloading equipment.
The requirements to settle first
Identify whether a pallet remains with the goods or is exchanged or transferred at receipt. A footprint description does not establish membership of an exchange system. Name any licensed product or customer-approved design explicitly.
An illustrative planning example
A pallet that passes receiving inspection may still fail an automated storage interface if underside geometry differs. Include all important stages in the acceptance specification, not only the dock.
Information for the supplier
System specification; exchange rules; underside geometry; tolerances; delivery booking. Give dimensions in millimetres and distinguish product weight from the gross packed weight. Include the quantity and a drawing or loading plan where available. Identify which requirements are mandatory and where you want the supplier to propose an option.
ISPM 15 and the complete packing assembly
For an export movement using regulated raw-wood packaging, confirm the applicable treatment and marking. Include timber blocks, collars, cases and dunnage added during packing. A pallet specification does not certify the cargo or replace destination, customer or handling requirements. Check the final assembly before dispatch, particularly if anything has changed after the order.
Discuss supply and delivery
Contact the team with the specification, delivery postcode, unloading equipment and the date pallets are needed for packing. New or used condition, exact construction, availability, price and delivery are confirmed against the enquiry. For repeat requirements, describe the expected frequency and how specification changes will be controlled.
Sources & further reading
Forestry Commission: wood packaging material for import and export (opens in a new tab)HSE: pallet safety, PM15 (opens in a new tab)References reviewed 7 October 2026. Confirm the current rules for your shipment with the relevant authority or freight adviser.