Start with the actual load
Warehouse teams need clear acceptance criteria and an easy way to keep questioned stock out of circulation. Pallet identity, condition and intended use should remain visible from goods-in to dispatch.
The requirements to settle first
Separate storage suitability from export treatment status. Train the relevant staff on the company’s inspection and escalation process, using competent safety guidance for handling and racking. Keep the current specification available at the point of use.
An illustrative planning example
A mixed stack of similar-sized pallets can contain constructions intended for different support conditions. Stock identification and pick controls can prevent the wrong type being chosen under time pressure.
Information for the supplier
Stock categories; support conditions; picking controls; quarantine process; dispatch checks. Give dimensions in millimetres and distinguish product weight from the gross packed weight. Include the quantity and a drawing or loading plan where available. Identify which requirements are mandatory and where you want the supplier to propose an option.
ISPM 15 and the complete packing assembly
For an export movement using regulated raw-wood packaging, confirm the applicable treatment and marking. Include timber blocks, collars, cases and dunnage added during packing. A pallet specification does not certify the cargo or replace destination, customer or handling requirements. Check the final assembly before dispatch, particularly if anything has changed after the order.
Discuss supply and delivery
Contact the team with the specification, delivery postcode, unloading equipment and the date pallets are needed for packing. New or used condition, exact construction, availability, price and delivery are confirmed against the enquiry. For repeat requirements, describe the expected frequency and how specification changes will be controlled.
Sources & further reading
Forestry Commission: wood packaging material for import and export (opens in a new tab)HSE: pallet safety, PM15 (opens in a new tab)References reviewed 7 October 2026. Confirm the current rules for your shipment with the relevant authority or freight adviser.